Detailed below are the most commonly asked questions about our Support Services.

About Our Support

Everyone’s therapeutic journey is unique,therefore the support that we provide has been created to be flexible so that support can be tailored to meet every person’s individual needs and priorities.

All support is designed to assist Survivors to work through their trauma, move forward and improve their social well-being and psychological health. Our support will enable and support Survivors to achieve an attainable standard of living, health and family life.

We aim to reduce levels of distress experienced, help Clients process the trauma and make sense of what happened, be able to move forward, recover and flourish in their lives, reducing their isolation and to be able to integrate with the local community.

We have a range of options to choose from and support is not time-limited.

There is no cost to access our services. Funding is secured to cover the costs through local authority contracts, trusts and foundation grants/awards, fundraising activities and donations to the charity.

Our service is confidential and personal information is held securely and in accordance with Information Commissioner’s Office (ICO) data protection regulations and clinical guidelines.

Clinical staff are professionally qualified Psychotherapists with either the British Association for Counselling & Psychotherapy (BACP), Counselling & Psychotherapy in Scotland (COSCA), British Psychological Society (BPS), or British Association for Behavioural and Cognitive Psychotherapists (BABCP).

Break The Silence are organisational members of the British Association for Counselling & Psychotherapy (BACP) and are bound by its Ethical Framework for good Practice in Counselling and Psychotherapy.

PVG/Disclosure verification is carried out for all Break The Silence Staff and Volunteers.

Break the Silence welcomes people of all genders without prejudice and supports equality and diversity. However, we are unable to support people who have a charge, conviction or committed any sexual offence.

Accessing Support

We’ve made accessing support as easy as possible.

Our service is available to Survivors (aged 13+) of rape and childhood sexual abuse in East and North Ayrshire.

In addition, for people who were abused or neglected as children while living in care in Scotland, we can provide support in partnership with Future Pathways

If you feel your life has been affected by rape and/or childhood sexual abuse then you can contact us for support.

You can telephone us. You can refer yourself or a friend or family member (with their consent) for support, or you can use our online referral facility where you will be prompted to complete a short form. You can also write to us. Whichever communication method you choose, Staff at Break The Silence understand that the first step to accessing support is often the hardest. Be assured that when you contact us you will be treated with courtesy, dignity and respect and you will be believed.

Organisations can also make referrals on someone’s behalf, eg. GPs, Community Connector, Social Work, Mental Health Teams, and other statutory or third sector agencies.

Once referral details have been received, our administration team will review appointment availability and contact you within 5 working days to schedule an information session (please note this may be longer in peak/holiday periods).

The information session can be done in person or by telephone. Staff will provide you with information on all the support options available providing an information pack for you to take-away (if done by telephone this will be emailed/posted to you). This pack also contains our terms and conditions of engagement for support and we will discuss and explain our service user agreement which you will be asked to sign.

The next appointment is an Assessment Session. This will allow you and the Counsellor to discuss the best way forward and which type of counselling may be most helpful. This session offers you the room to discuss and choose which options you would like to select.

Where is Support Available

We provide support from our offices in Kilmarnock, East Ayrshire. We also provide support through our outreach programme across East and North Ayrshire from the following locations:

North Ayrshire clinics :Ardrossan and Irvine
East Ayrshire clinics: Kilmarnock, and Cumnock.

If you have a specific challenge or barrier preventing you from accessing support through our main office in Kilmarnock or through any of our outreach locations, or if you live in a more rural or outlying area and cannot access our existing clinics, please contact us so that we may discuss and address your needs.

Who We Support

Break The Silence provide support for residents in East and North Ayrshire (aged 13+). In addition we can provide support for people who were abused/neglected as children while living in care in Scotland as we are a registered provider working in partnership with Future Pathways.

Rape and childhood sexual abuse issues can affect partners and family members. Finding out that a partner or family member has experienced rape or sexual abuse can have a devastating effect and they may experience overwhelming feelings of distress, anger and guilt. We offer to see any family member or partner over 13 years of age who feels they need to speak to someone. These sessions are funded and therefore there is no charge payable however support is limited to 4 appointments.

Break The Silence welcomes people of all genders without prejudice and supports equality and diversity. However, we are unable to support people who have a charge, conviction or have committed any sexual offence.

Break The Silence Recovery Journey